FAQ'S   

GENERAL INFORMATION ABOUT THE COMPANY

- Can I find Dino's ice creams in supermarkets?
- No. Dino cannot be found in supermarkets either as its own brand or as a house brand.
The high quality and the cost of transforming Dino's ice creams makes this channel of distribution unfeasible, both with regard to the commercial margin as well as the high costs of logistics. The final price would be affected and this would make our product excessively expensive for the consumer. The only way we can be competitive is by offering our products through our own shops or franchises, thus eliminating middle men.
Dino is a family company, not a multinational company which often, to maintain the market share, work at below cost, compensating the losses with other companies in the group.
All the resources that Dino generates as a company have been and will continue to be destined to improving the installations and to researching new ingredients to maintain the clients who have trusted our work for thirty years


- Are your ice creams served in restaurants?
- Yes. But only at some very select restaurants. And with tubs and flavours specially designed for them.
We are currently working with a well-known, prestigious distributing company, Comercial CBG, through which we serve restaurants in Barcelona, Girona, Madrid, Valencia and Malaga.


DINO INTERNATIONAL ICE CREAMS

- Can Dino's ice creams be found outside Spain?
- At present, our ice creams are being exported to France and Germany and we are looking into opening Dino shops in countries such as Morocco, Algeria, Dubai, etc.


DINO PREMISES AND FRANCHISES

- Where is my nearest Dino's ice cream parlour?
- On our website you will find the addresses and the opening times of each Dino's establishment. You can also send us an e-mail to consumidor@gelatsdino.com, indicating your address and we will answer giving you our nearest point of sale.


- Where can I get more information about Gelats Dino's franchise system?
- Either through our website, or by calling (+34) 972 450 074, or by sending an e-mail to franquicia@gelatsdino.com.


Legal Notice · Credits

Empúria Gel, SL. Sector Aeroclub, 9
17487 Empuriabrava (Girona)
Tel. +34 972 45 00 74 Fax: +34 972 45 24 40 - info@gelatsdino.com